- Get a quote
- Retrieve a quote
- Frequently asked questions
- Existing customers
- Make a claim
- Change my policy
- Renew policy
- Optional extras
Partners of The Policy Shop
Make a claim
At The Policy Shop we realize that making a claim can be very stressful. That’s why our dedicated claims handling service is available 24 hours a day, 7 days a week, 365 days a year.
If you wish to make a claim on an existing policy, please call our UK-based claims team on:
0844 249 5043.
Alternatively, if you need to alter your policy in any way, or if you have a query regarding your insurance you can contact our customer services team on 02476 508090. They’re open from 9.00am until 8.00pm from Monday to Friday, and 9.00am to 5.00pm on Saturdays.
For quick and easy online help, refer to our Frequently Asked Questions pages. They contain many of the most common queries related to insurance, and they may also contain the answers you’re looking for.
Download our handy claims app…
The Policy Shop understands that being involved in a road traffic incident can be a distressing experience, making it difficult for you to think clearly about what information you may need to collect in order to submit a claim. That’s why we’ve developed a handy app to help you in such a situation.
How to add our website icon to your homepage
Use our helpful instructions below to ensure The Policy Shop claims app is at your finger tips 24/7.
0844 249 5941
9am - 8pm Monday to Friday
9am - 5pm Saturday
Free call back service.
Standard text message charges will apply.